Article 5.1 Characteristics of products
The SELLER undertakes to present the essential characteristics of the PRODUCTS (on the information sheets available on the SITE) and the mandatory information that the CUSTOMER must receive under the applicable law (in these Terms and Conditions).
The CLIENT undertakes to read this information carefully before placing an order on the WEBSITE.
Unless expressly stated otherwise on the WEBSITE, all the PRODUCTS sold by the SELLER are new and in compliance with the European legislation in force and the standards applicable in France.
Article 5.2. Order procedure
Orders of PRODUCTS are directly placed on the WEBSITE. To place an order, the CLIENT must follow the steps described below (please note however that depending on the CUSTOMER’s start page, the steps may differ slightly).
Article 5.2.1. Selection of PRODUCTS and purchase options
The CUSTOMER must select the PRODUCT (s) of his choice by clicking on the PRODUCT (s) concerned (s) and choosing the desired characteristics and quantities. Once the PRODUCT has been selected, the PRODUCT is placed in the CLIENT’s cart. The latter can then add to his/her cart as many PRODUCTS as he/she wants.
Article 5.2.2. Orders
Once the PRODUCTS selected and placed in his basket, the CLIENT should click on the cart and check that the contents of his order is correct. If the CLIENT has not done it yet, he/she will then be asked to identify himself /herself or to register.
Once the CUSTOMER has validated the contents of the basket and has identified / registered, will be brought to his/her attention an online form completed automatically and summarizing the price, applicable taxes and, if applicable, the costs of delivery.
The CUSTOMER is invited to check the content of his/her order (including the quantity, characteristics and references of the PRODUCTS ordered, the billing address, the means of payment and the price) before validating its content.
The CUSTOMER may then proceed to the payment of the PRODUCTS by following the instructions on the WEBSITE and provide all the information necessary for billing and DELIVERY of the PRODUCTS. For PRODUCTS for which options are available, these specific references appear when the right options have been selected. Orders placed must include all the information necessary for the proper processing of the order.
The CLIENT must also select the delivery method chosen.
Article 5.2.3. Acknowledgment of receipt
Once all the steps described above are completed, a page appears on the SITE to acknowledge receipt of the CLIENT’s order. A copy of the acknowledgment of receipt of the order is automatically sent to the CLIENT by email, provided that the email address provided through the registration form is correct. .
The SELLER does not send any order confirmation by post or fax.
Article 5.2.4. Billing
During the ordering process, the CUSTOMER must enter the information required for billing (the sign (*) will indicate the mandatory fields to be filled in for the CUSTOMER’s order to be processed by the SELLER).
In particular, the CUSTOMER must clearly indicate all the information relating to the DELIVERY, in particular the exact address of DELIVERY, as well as any possible access code to the DELIVERY address.
The CLIENT must then specify the payment method chosen.
Neither the order form that the CLIENT establishes online, nor the acknowledgment of receipt of the order that the SELLER sends to the CUSTOMER by e-mail constitutes an invoice. Whatever the method of order or payment used, the CUSTOMER will receive the original invoice to the DELIVERY of the PRODUCTS, inside the package.
Article 5.3. Date of the order
The date of the order is the date on which the SELLER acknowledges receipt of the order online. The deadlines indicated on the WEBSITE begin to run only from this date.
Article 5.4. Price
For all PRODUCTS, the CUSTOMER will find on the WEBSITE the prices displayed in euros all taxes included, as well as the applicable delivery charges (depending on the weight of the package, excluding packaging and gifts, the address of DELIVERY and the carrier or mode of transportation chosen).
Prices include in particular the value added tax (VAT) at the rate in effect on the date of order. Any change in the applicable rate may impact the price of the PRODUCTS from the date of entry into force of the new rate.
The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold. For customers outside the European Union, products will be invoiced excluding VAT. They will have to be in good standing with the tax authorities of their place of residence